Contact Us
At Leicester Elegance, we're committed to providing friendly, reliable customer support whenever you need it. Whether you have a question about your order, need help choosing the right size, or simply want to learn more about one of our products, our team is here to assist you every step of the way.
Get in Touch
The easiest way to contact us is by email:
support@leicester-elegance.com
For the fastest assistance, we recommend including your order number whenever your enquiry relates to an existing purchase. This helps our team locate your order quickly and provide a faster response.
Every enquiry is carefully reviewed by a member of our Customer Support team, and we strive to provide helpful, personalised assistance with every message.
Although our office is closed on weekends and public holidays, you're welcome to email us at any time. We'll respond as soon as our team returns during the next business day.
How We Can Help
Our Customer Support team can assist you with:
- Returns and refund requests.
- Product sizing and fit guidance.
- Questions about our products.
- Shipping and delivery enquiries.
- General feedback and customer support.
- Order status and tracking enquiries.
Returns & Refund
If you'd like to return an item, please contact us by email before sending your order back.
Our team will provide the appropriate return instructions and guide you through the return process. For complete information, please refer to our Returns & Refund Policy.
Company Information
Leicester Elegance
Website: leicester-elegance.com
Address: 2 Arnott St, Hume ACT 2620, Australia
Email: support@leicester-elegance.com
Customer Support Hours
Monday to Friday: 9:00 AM – 5:00 PM (AWST)
We aim to respond to all customer enquiries within one business day.
Need Help?