Shipping policy

Shipping Country This shipping policy applies to orders shipped within the United Kingdom.

Delivery Timeline Order cutoff time: 5:00 PM (GMT). Orders received after this time will be processed the following business day. Order handling time: 1 to 2 business days (Monday to Friday). Transit time: 5 to 9 business days (Monday to Friday) for standard delivery within the United Kingdom.

Shipping Carriers We use the following shipping carriers within the United Kingdom: Royal Mail, DPD UK, Evri (Hermes), DHL Express UK, FedEx UK, and others.

Shipping Costs Shipping offers and promotions may vary from time to time and will be clearly displayed at checkout before you complete your purchase. Any applicable shipping charges, discounts, or free shipping offers will be shown during checkout before payment is completed.

Order Tracking You will receive an email confirmation when your order is shipped, which will include your tracking number and a link to track your package. We provide a tracking page on our website where you can monitor your shipment's progress in real-time.

Delivery Issues If you experience any issues with your delivery, including delayed packages, missing items, or delivery attempts, please contact our customer service team. We will work with our shipping partners to resolve any delivery problems promptly. When contacting us, please include your order number whenever possible.

International Shipping Currently, we only ship within the United Kingdom. We do not offer international shipping to countries outside the UK at this time.

Store Name: Leicester Elegance
Website: Leicester-elegance.com
Address: 19 William St, Northampton NN1 3EW, United Kingdom
Email: support@Leicester-elegance.com
Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (GMT)

We aim to respond to all emails within one business day.